How to Fix the Xbox App Not Opening Issue on Windows 11

The Xbox app on Windows 11 is your gateway to gaming, Game Pass, social features, and more. But sometimes, the app just won’t open—no matter how many times you click it. If you’re stuck staring at a loading screen or nothing happens at all, don’t worry. Here are straightforward fixes you can try to get the Xbox app working again.

1. Restart Your Computer

It might sound simple, but a quick reboot can solve a surprising number of issues. Save your work and restart your PC before diving into deeper troubleshooting.

2. Check for Windows Updates

Microsoft often releases fixes for bugs through Windows Update.

• Go to Settings > Windows Update.
• Click Check for updates and install any available updates.
• Restart your computer if prompted.

3. Repair or Reset the Xbox App

Corrupted app files can cause launch problems. Here’s how to repair or reset the Xbox app:

1. Go to Settings > Apps > Installed apps.
2. Scroll to find Xbox, click the three dots, then select Advanced options.
3. Click Repair. If the app still won’t open, click Reset.

4. Make Sure Xbox Services Are Running

The Xbox app needs several background services to work:

1. Press Win + R, type services.msc, and hit Enter.
2. Find and make sure these services are Running and Set to Automatic:
   • Xbox Accessory Management Service
   • Xbox Live Auth Manager
   • Xbox Live Game Save
   • Xbox Live Networking Service
3. If any aren’t running, right-click and select Start.

5. Sign In With a Microsoft Account

The Xbox app won’t work properly without a Microsoft account.

• Open the app (if possible) and sign in.
• If you can’t open it, check your Windows account under Settings > Accounts > Your Info and make sure you’re signed in with a Microsoft account.

6. Reset Microsoft Store Cache

A corrupted Microsoft Store cache can also affect the Xbox app.

1. Press Win + R, type wsreset.exe, and hit Enter.
2. A blank Command Prompt window will open for a few seconds. When it closes, the Microsoft Store will launch.

7. Reinstall the Xbox App

If nothing else works, uninstalling and reinstalling the app can help:

• Right-click the Xbox app in the Start menu and select Uninstall.
• Open the Microsoft Store, search for “Xbox,” and reinstall it.

8. Check for System File Corruption

Corrupted system files can block apps from launching. Use the System File Checker tool:

1. Open Command Prompt as administrator (search “cmd,” right-click, and choose “Run as administrator”).
2. Type:
   sfc /scannow
3. Press Enter and let the scan complete.

9. Update Graphics Drivers

Outdated or incompatible graphics drivers can also prevent the app from starting. Update your drivers via:

• Device Manager (right-click Start, choose Device Manager, expand Display adapters)
• Or by visiting your GPU manufacturer’s website.

Final Thoughts

Usually, one of these steps will get the Xbox app running again. If you’re still having trouble, consider reaching out to Xbox Support or checking the Microsoft Community forums for more help.

Got another fix that worked for you? Share it in the comments below!

Mark Vincent

Tech enthusiast and content creator passionate about making technology simple for everyone. I share practical tips, guides, and reviews on the latest in computers, software, and gadgets. Let’s explore the digital world together!