How to Report Bugs in Ubuntu

Ubuntu is known for its reliability, but like any software, bugs can slip through. If you find something not working right, reporting the bug helps everyone: developers get feedback, and future users get a smoother experience. Here’s how to do it the right way.

1. Make Sure It’s a Bug

Before you report anything, check if:

• You’re using the latest updates (sudo apt update && sudo apt upgrade in Terminal).
• The issue isn’t already reported. Search Ubuntu’s Launchpad bug tracker for similar reports.

2. Gather Essential Information

Developers need details. Here’s what helps:

• Ubuntu version: Find it with lsb_release -a
• What happened: Describe the problem simply.
• How to reproduce it: List the steps.
• What you expected to happen: Be clear.
• What actually happened: Include error messages.
• Hardware details: Sometimes this matters. Use lshw or inxi.

3. Reporting the Bug

The easiest way:
Open Terminal and type:

ubuntu-bug <package-name>

Replace <package-name> with the program or component that’s causing trouble. If you’re unsure, try to guess (for example, “firefox” or “nautilus”).

This command:

• Collects logs and system info.
• Launches a browser to submit your report.

Alternatively, you can file a bug manually on Launchpad, but using ubuntu-bug attaches more technical info automatically.

4. Writing a Good Bug Report

• Be clear and specific.
• Stick to facts, not opinions.
• One issue per report. If you find more problems, make new reports.
• Attach screenshots or logs if relevant.

Example:

Title: USB mouse stops working after suspend
Steps to reproduce:

1. Suspend the laptop
2. Resume from suspend
3. USB mouse no longer works
   Expected: Mouse works after suspend
   Actual: Mouse is unresponsive until reboot

5. Follow Up

Check back on your bug report. Developers might ask for more info. Responding quickly keeps things moving.

Why Reporting Bugs Matters

Bugs slow everyone down. When you report them, you’re not just helping yourself—you’re making Ubuntu better for everyone. It only takes a few minutes, and your voice matters.

If you found this guide useful, share it! The more people know how to report bugs, the better Ubuntu gets for all of us.

Mark Vincent

Tech enthusiast and content creator passionate about making technology simple for everyone. I share practical tips, guides, and reviews on the latest in computers, software, and gadgets. Let’s explore the digital world together!